1. Who we are
RISEX LTD is responsible for personal information handled through this website, risex.click.
Our business address is Office 19707, 182–184 High Street North, East Ham, London, United Kingdom E6 2JA.
For privacy questions or requests, email [email protected].
2. What this policy covers
This policy covers our company website and enquiries sent to us. Apps may process different information depending on their features. Refer to the privacy notice and store disclosures provided for the particular app; this website policy does not claim to describe every app’s data practices.
3. Information we handle
When you email us, we receive your email address, any name you provide, your message, and attachments you choose to send. The contact form prepares an email on your device; it does not submit your entries to a website database.
Our hosting provider, Google Firebase Hosting, processes technical request information needed to deliver and protect the site, which may include IP addresses, browser information, request times, and requested URLs.
4. Why we use information
We use correspondence to answer questions, investigate support issues, and manage business enquiries. Where applicable, we rely on our legitimate interests in providing support and operating a secure website, steps requested before entering a contract, or legal obligations. If we rely on consent for a particular activity, you may withdraw it without affecting earlier lawful processing.
5. Cookies and tracking
This website does not use analytics, advertising trackers, tracking pixels, or non-essential cookies. It does not create user accounts or store contact form entries in browser storage. External app stores and linked websites have their own privacy and cookie policies.
6. Sharing and international processing
Information is processed by service providers needed to operate hosting and email. We do not sell personal information. We may disclose information where required by law or necessary to protect legal rights and prevent abuse.
Providers may process information outside your country. Where legally required, relevant international-transfer safeguards must apply. Google describes its practices in its privacy policy.
7. Retention and security
We retain correspondence for as long as needed to resolve an enquiry, provide related support, and meet legal or record-keeping requirements. Retention depends on the nature of the enquiry and any continuing dispute or obligation. You can ask us to delete information that is no longer needed.
The site uses HTTPS. No transmission or storage method is completely secure; please avoid sending unnecessary sensitive information.
8. Your choices and rights
Depending on your location and the applicable law, you may have rights to access, correct, delete, restrict, or receive a portable copy of your information, and to object to certain processing. Email [email protected] to make a request. We may ask for proportionate information to verify your identity and will respond within applicable legal time limits.
You may complain to your local data protection authority. If UK data protection law applies, you can contact the Information Commissioner’s Office.
9. Children and policy changes
This company website is intended for a general audience and does not knowingly solicit personal information from children. If you believe a child has sent us personal information, please contact us. App age ratings and child-related practices are provided separately for each app.
We may update this policy when website practices change. The date above identifies the latest revision.